Course curriculum

    1. Course enrollment form

    2. HOW DOES OUR ON-LINE LIVE CLASS COURSES WORK?

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    3. IMPORTANT INFORMATION: GUEST ADVANCED UNIT 36- Interior Management, Event & Destination Planning

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    4. How to use the course, follow the steps

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    5. Useful Info coming to Barcelona

    1. MODULE A: OPERATIONS MANAGEMENT - SOP, APP OPERATIONS MANAGEMENT, ROSTER, GUEST PREFERENCES & QUALITY IN SERVICE - THEORY LESSON

    2. Theoretical Assignment Module A1: OPERATIONS MANAGEMENT - SOP

    3. Practical Assignment Module A1: OPERATIONS MANAGEMENT - SOP

    4. SOP assignment: template

    5. Theoretical Assignment Module A2: APP OPERATIONS MANAGEMENT

    6. Theoretical Assignment Module A3: ROSTER

    7. Practical Assignment Module A3: ROSTER

    8. More resources for the roster: Roster template

    9. More resources for the roster Task template

    10. Theoretical Assignment Module A4: GUEST PREFERENCES

    11. Practical Assignment Module A4: GUEST PREFERENCES

    12. More resources for the assignment: template GUEST PREFERENCES - Checklist

    13. Module A exam

    1. MODULE B1: HCCAP & ORDERS

    2. Useful resources about HACCP

    3. HACCP video

    4. Theoretical Assignment Module B1.1: HCCAP

    5. Practical Assignment Module B1.1: HACCP

    6. Theoretical Assignment Module B1.2: ORDERS

    7. Practical Assignment Module B1.2: ORDERS

    8. More resources for you: orders template

    9. MODULE B2: WELLBEING

    10. Practical Assignment Module B2.1: CREW WELLBEING

    11. Theoretical Assignment Module B2.1: NUTRITION

    12. MODULE B2.2: CONTRACTS & COMMUNICATION

    13. Practical Assignment Module B2.2: CONTRACTS & AGREEMENTS

    14. More resources for you: crew template

    15. More resources for you: HRM summary template

    16. More resources for you: reports payroll template

    17. EXAM MODULE B

    1. MODULE C: EVENTS & CELEBRATIONS, CONCIERGE

    2. Theoretical Assignment Module C1: EVENTS & CELEBRATIONS

    3. Practical Assignment Module C1: EVENTS & CELEBRATIONS

    4. More resources for the event planning

    5. Theoretical Assignment Module C2: CONCIERGE

    6. More resources for the itinerary assignment

    7. More resources for you: FINANCE

    8. EXAM MODULE C

    1. TRUE OR FALSE QUESTIONARY

    1. More resources for you - see some videos

    2. Do you want to find out how you have developped your carreer?

    3. Before you go, we appreciate you giving us a review

About this course

  • €980,00
  • 48 lessons
  • 1 hour of video content

Student reviews

4 star rating

interior management

Kenia Mercedes Lainez Castillo

very good

very good

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5 star rating

Alina Tsvihun

Alina Tsvihun

The teachers have very high level of knowledges. I highly recommend this course and teachers if you want to improve yourself in your career.

The teachers have very high level of knowledges. I highly recommend this course and teachers if you want to improve yourself in your career.

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star rating

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