Course curriculum

    1. Course enrollment form

    2. HOW DO OUR VIRTUAL MICRO COURSES WORK?

    3. IMPORTANT INFORMATION - Emotional Intelligence & Conflict Resolution

    4. How to use the course, follow the steps

    5. Useful Info coming to Barcelona

    1. MODULE B1

    2. Theory assignment 1 Module B1: EMOTIONAL INTELLIGENCE

    3. Theory assignment 2 Module B1: CONFLICT RESOLUTION

    4. Practical Assigment Module B1: FUNNEL MODEL

    5. Module B exam

    1. More resources for you - see some videos

    2. Do you want to find out how you have developped your carreer?

    3. Before you go, we appreciate you giving us a review

    1. What to do in one day in Barcelona?

About this course

  • €140,00
  • 14 lessons
  • 1 hour of video content

Social proof: reviews

5 star rating

Pankova Oksana chief stewardess

Oksana Pankova

Excellent courses for both beginners and experienced stewardess. I recommend a class in Barcelona where you can learn a lot of useful and new information an...

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Excellent courses for both beginners and experienced stewardess. I recommend a class in Barcelona where you can learn a lot of useful and new information and also ask all the questions to which you will definitely be answered! In theory, you will receive a lot of information that you can study for some time and save for work! I recommend these courses to everyone - who wants to be confident in the service and in their work on board yacht and grow up!

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5 star rating

This was an excellent online course!

Antonia Barada

An excellent course in which I learned a lot, very practical and simple. Thank you Barcelona Academy

An excellent course in which I learned a lot, very practical and simple. Thank you Barcelona Academy

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5 star rating

Guest Advanced Food & Beverage Service

Gabriela Gomes

I really like the course, it is an important step to improve myself and to able to develop my career onboard.

I really like the course, it is an important step to improve myself and to able to develop my career onboard.

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Important Information About the Course

This course is designed for leaders and professionals looking to improve their emotional awareness and conflict management skills. Topics include Perceiving Emotions, Facilitating Thought Using Emotions, and Managing Emotions to resolve conflicts constructively. Ideal for individuals seeking to create emotionally intelligent and high-performing teams.

Methodology

Read and prepare all the theoretical and practical content you have available in the platform.

Watch engaging instructional videos that complement the material.

After each module, you will find a quiz/exam that will complete the content. 

You can complete the course at your own path 

Once you complete all the steps 100% course online complete, you will obtain our International Luxury Training Diploma.

Unlock Your Path to Excellence

Contact us to receive exclusive information about our courses and begin your journey in Leadership & Management.

Register Now!

Lead with confidence by elevating your abilities in team motivation, communication, performance management, and conflict resolution.