Silver Service

Advanced Service Module / Silver Service Yacht & Vila's

An exclusive course teaching how to apply different service styles onboard the customs, techniques, and etiquette associated with traditional Silver Service as well as other relevant service styles. The course is instructive, practical and interactive and includes: different setups of the table, different types of Services, Silver service, Champagne & Wine Services, Caviar Service, Coffee Service. Implement & Manage Food & Beverage standards operating service procedures. Supervisory skills and organization for guest service.

Purchase Free Preview

Course curriculum

1. COURSE ENROLLMENT FORM
2. HOW DOES OUR ON-LINE LIVE CLASS COURSES WORK?
  FREE PREVIEW
3. TRAINING PLAN - IMPORTANT INFORMATION TO THE ADVANCED SERVICE - SILVER SERVICE COURSE
  FREE PREVIEW
4. HOW TO USE THE COURSE, FOLLOW THE STEPS
  FREE PREVIEW
5. USEFUL INFORMATION COMING TO BARCELONA
  FREE PREVIEW
6. LISTS OF MATERIALS FOR ONLINE STUDENTS
7. LISTS OF MATERIALS FOR IN-CLASS STUDENTS
  FREE PREVIEW
1. GASTRONOMIC KNOWLEDGE - THEORY LESSON
  FREE PREVIEW
2. BREAKFAST - THEORY LESSON
3. QUIZ PRE-ENTRY MODULE GASTRONOMIC KNOWLEDGE (ADVS)
1. BUFFET SERVICE - THEORY LESSON
2. BUFFET SERVICE - MEAT CARVING & FISH FILETING - THEORY LESSON
3. QUIZ MODULE A1 BUFFET SERVICE
4. FOOD & SAFETY - THEORY LESSON
5. THEORY ASSIGNMENT MODULE A1
6. QUIZ MODULE A1 FOOD SAFETY
1. MISE EN PLACE - THEORY LESSON
2. MISE EN PLACE - POLISHING GLASSES AND CUTTLERY
3. TABLE SET UP - THEORY LESSON
4. TABLE SET UT - TABLECLOTH
5. TABLE SET UT - CHAIR POSITION
6. TABLE SET UP - FORMAL TABLE SET UP
7. TABLE SET UP - INFORMAL SET UP
8. THEORY ASSIGNMENT MODULE A2: TABLE SET UP / MISE & PLACE
9. PRACTICAL ASSIGNMENT MODULE A2: TABLE SET UP / MISE & PLACE
10. QUIZ MODULE A2 MISE & PLACE - TABLE SET UP
1. STYLES OF SERVICE ON BOARD - THEORY LESSON
2. STYLES OF SERVICE - FRENCH SERVICE 1
3. STYLES OF SERVICE - FRENCH SERVICE 2
4. CAVIAR SERVICE - THEORY LESSON
5. THEORY ASSIGNMENT MODULE B1
6. PRACTICAL ASSIGNMENT MODULE B1 STYLES OF SERVICE
7. QUIZ MODULE B STYLES OF SERVICE ON BOARD AND CAVIAR SERVICE
1. SILVER SERVICE - THEORY LESSON
2. SILVER SERVICE AGENDA / STEPS SOP
3. SOP STEP 3 - SERVE BREAD AND BUTTER
4. SOP STEP 5 - SERVE SOUP
5. SOP STEP 14 - SERVE MAIN, BRING THE HOT PLATE
6. SOP STEP 18 - PREPARE TABLE FOR CHEESE
7. SOP STEP 19 - REFILL WATER, BREAD, BUTTER, WINE
8. THEORY ASSIGNMENT MODULE B2
9. PRACTICAL ASSIGNMENT MODULE B2
10. QUIZ MODULE B2 SILVER SERVICE
1. BEVERAGE SERVICE - WINE SERVICE - THEORY LESSON
2. WINE SERVICE - VIDEOS MISE EN PLACE
3. WINE SERVICE - OPENING 1
4. WINE SERVICE - OPENING 2
5. WINE SERVICE - VIDEO
6. WINE SERVICE - UNCORKING
7. WINE SERVICE - WRAPPING
8. WINE SERVICE - DECANTING WINE 1
9. WINE SERVICE - DECANTING WINE 2
10. BEVERAGE SERVICE - CHAMPAGNE SERVICE - THEORY LESSON
11. CHAMPAGNE SERVICE
12. CHAMPAGNE SERVICE - OPENING
13. CHAMPAGNE SERVICE - OPENING & SERVICE
14. BEVERAGE SERVICE - COFFEE SERVICE - THEORY LESSON
15. THEORY ASSIGNMENT MODULE C
16. PRACTICAL ASSIGNMENT MODULE C
17. QUIZ MODUL C BEVERAGE SERVICE
1. SOP STANDARD OPERATING PROCEDURES - THEORY LESSON
2. SOP SERVICE - BUILD YOUR OWN SOP
3. SOP SAMPLE
4. GUEST PREFERENCES - THEORY LESSON
5. MANAGING GUEST EXPERIENCE ONBOARD - THEORY LESSON
6. GUEST PREFERENCES SAMPLE
7. PRACTICAL ASSIGNMENT MODULE D: GUEST PREFERENCES & MANAGING GUEST EXPERIENCE ONBOARD
8. SERVICE RECOVERY MODEL - THEORY LESSON
9. THEORY ASSIGNMENT MODULE D: RECOVERY MODEL
10. QUIZ MODULE D RECOVERY MODEL -SOP - GUEST PREFERENCES
11. MANAGEMENT SKILLS - THEORY LESSON
12. EXAM ADVANCED SILVER SERVICE
1. MORE RESOURCES - WINE SERVICE (WRAPPING BOTTLE)
2. MORE RESOURCES - GUEST PREFERENCES
3. MORE RESOURCES - SOP DESCRIPTION: 25 STEPS OF SERVICE
4. TABLE SET UP - INFORMAL SET UP (BUFFET & BREAKFAST)
1. MORE RESOURCES FOR YOU - SEE SOME VIDEOS
2. DO YOU WANT TO FIND OUT HOW YOU HAVE DEVELOPED YOUR CARREER?
3. BEFORE YOU GO , WE APPRECIATE YOU GIVING US A REVIEW

About this course

€820,00
79 lessons
2.5 hours of video content

Course reviews

ADVANCED SILVER SERVICE

Maricar Lozano

I found the course very informative and helpful. The modules are very practical, and the instructors are excellent. Such an amazing experience! Thank you.

Read Less

Pankova Oksana chief stewardess

Oksana Pankova

Excellent courses for both beginners and experienced stewardess. I recommend a class in Barcelona where you can learn a lot of useful and new information an...

Excellent courses for both beginners and experienced stewardess. I recommend a class in Barcelona where you can learn a lot of useful and new information and also ask all the questions to which you will definitely be answered! In theory, you will receive a lot of information that you can study for some time and save for work! I recommend these courses to everyone - who wants to be confident in the service and in their work on board yacht and grow up!

Read Less

This was an excellent online course!

Antonia Barada

An excellent course in which I learned a lot, very practical and simple. Thank you Barcelona Academy

Read Less

Good and informative course!

Bride Persson

This was a very good and easy to follow course :) Perfect for those wanting to get an overview to different kind of servings and food. Thanks for a great cou...

This was a very good and easy to follow course :) Perfect for those wanting to get an overview to different kind of servings and food. Thanks for a great course! I learned a lot! :)

Read Less

Guest Advanced Food & Beverage Service

Gabriela Gomes

I really like the course, it is an important step to improve myself and to able to develop my career onboard.

Read Less

Silver Service Course, all modules

Maja Tolić

I am greatfull on your online course, very happy to find you , its seems very interesting course, for me necessary for going forward in yacht industry.

Read Less

Gordana Radic

Loved the course ! Very much enjoyed it! Very professional and actually learn stuff.

Read Less

Advanced Silver Service

Ivan Aenski

Very good course with a lot of details

Read Less

Very educational

Martin Segura

Is very complete and easy to learn , with basic things.

Read Less

Advanced Silver Service Course

Magdalena Janin Smoczynska

interesting and rich course

Read Less

Top

Anna Lisovskaya

Very knowledgeble, lots of amazing information!

Read Less

Other related courses

Advanced Wine Appreciation Unit 13 Level 2
Course
5.0 average rating (5 reviews)

A recognized wine course for yacht crew aiming to provide a basic introduction to wine, its origins, varieties and rituals followed by food & wine pairing.

€480

Purchase

View more courses

Book now!

Elevate your expertise with our Silver Service Skills course, designed for seasoned professionals eager to perfect the art of luxury yacht service. Experience a premier educational journey that hones your skills in providing exceptional, high-end service.

ZOOM SESSIONS

MONLTHY ZOOM SESSIONS

Our blended training combines both online and live interactive sessions to enhance your learning experience: 1. Remote Live Zoom Sessions: 2. Assignments and Modules 3. Self-Paced Learning
By combining live interaction and self-paced learning, this blended traininG ensures that you not only understand the theoretical aspects but also gain practical experience through real-time collaboration and assignments.

BEFORE YOU START

PRE-ENTRY MODULE

MODULE A1 BUFFET SERVICE & FILETING & CARVING - FOOD SAFETY

MODULE A2 MISE & PLACE / TABLE SET UP

MODULE B1 STYLES OF SERVICE ON BOARD

MODULE B2 SILVER SERVICE

MODULE C BEVERAGE SERVICE

MODULE D SOP, GUEST PREFERENCES, GUEST COMPLAINTS

More resources for you

Next Steps

About this course

Advanced Wine Appreciation Unit 13 Level 2

On our online platform, which is available 24/7, you'll have access to modules, videos, quizzes, and other resources to support your learning.