Course curriculum

    1. Course enrollment form

    2. HOW DOES OUR ON-LINE LIVE CLASS COURSES WORK?

      FREE PREVIEW

    3. Important information to the Advanced Service - Silver Service Course On line

      FREE PREVIEW

    4. How to use the course, follow the steps

      FREE PREVIEW

    5. Useful Info coming to Barcelona

      FREE PREVIEW

    6. Lists of Materials for Online Students

    1. GASTRONOMIC KNOWLEDGE

      FREE PREVIEW

    2. BREAKFAST

    3. Practical Assignment Procedure

    4. Quiz gastronomic Knowledge (ADVS)

    1. Mise en place - Theory lesson

    2. Mise en place - Theory video

    3. Mise en place - Polishing glasses and cuttlery

    4. Table set up - Theory

    5. Intro Table Set

    6. Table Setup - Tablecloth and chair position

    7. Place tablecloth - chair position

    8. -Formal Table Setup

    9. Informal set up table - Advanced Service_Silver Service

    10. Table Setup: Informal Setup (Buffet & Breakfast)

    11. Table Setup: Informal Setup - Clearing

    12. SOP LIST CONTROL SHEET

    13. ASSIGNMENT MODULE A theory table set up / mise & place

    14. MISE & PLACE - TABLE SET UP QUIZ

    1. BUFFET SERVICE B

    2. BUFFET SERVICE : Meat carving & Fish Fileting

    3. FOOD SAFETY

    4. MODULO QUIZ A2 BUFFET SERVICE & FOOD SAFETY

    5. QUIZ A2

    1. STYLES OF SERVICE ON BOARD

    2. Styles of Service - English Service

    3. Styles of Service - French Service

    4. Styles of Service - American Service

    5. Styles of Service - Russian Service: Spoon and fork service to the guest

    6. Silver Service - Theory

    7. Styles of Service - Silver Service: Service & Clearing Sequence

    8. Styles of Service - Silver Service: Clearing and crumbing the table

    9. Silver Service Agenda / Steps SOP

    10. SOP Step 1 & 2 - Welcome the guest - Pour water

    11. SOP Step 3- Serve bread and butter

    12. SOP Step 5 - Serve Soup

    13. SOP Step 14 - Serve Main, bring the hot plate

    14. SOP Step 18 - Prepare table for cheese

    15. SOP Step 19 - Refill water, bread, butter, wine

    16. BEVERAGE SERVICE : Wine Service

    17. Wine Service - Uncorking

    18. Wine Service - Wrapping 2

    19. Wine Service -Decanting wine

    20. Wine Service -Decanting wine

    21. Wine Service - Serving wine to the guest

    22. BEVERAGE SERVICE : Champagne Service

    23. Champagne service

    24. Champagne Service - Opening

    25. Champagne Opening & Service

    26. CAVIAR SERVICE

    27. COFFEE SERVICE

    28. Coffee & Tea Service

    29. Practical Assignment Module A

    30. ASSIGNMENT MODULE B theory

    31. Practical Assignment Module B

    32. List of material

      FREE PREVIEW

    33. STYLES OF SERVICE

    34. QUIZ MODULE B

    35. Advanced SIlver Service day 2

    36. Advanced Service Silver Service day 1

    1. SOP Standard Operating Procedures

    2. SOP SAMPLE

    3. SOP SERVICE BUILD YOUR OWN SOP

    4. Management Skills

    5. GUEST PREFERENCES

    6. Managing Guest Experience Onboard

    7. GUEST PREFERENCES SAMPLE

    8. Assignment Module C: Guest preferences & Managing Guest Experience Onboard

    9. SERVICE RECOVERY MODEL

    10. Assignment Module C: RECOVERY MODEL

    11. QUIZ MODULE C RECOVERY MODEL -SOP - GUEST PREFERENCES

    12. SOP ASSIGNMENT

    13. EXAM ADVANCED SILVER SERVICE

About this course

  • €750,00
  • 87 lessons
  • 3 hours of video content

Course reviews

5 star rating

ADVANCED SILVER SERVICE

Maricar Lozano

I found the course very informative and helpful. The modules are very practical, and the instructors are excellent. Such an amazing experience! Thank you.

I found the course very informative and helpful. The modules are very practical, and the instructors are excellent. Such an amazing experience! Thank you.

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5 star rating

Pankova Oksana chief stewardess

Oksana Pankova

Excellent courses for both beginners and experienced stewardess. I recommend a class in Barcelona where you can learn a lot of useful and new information an...

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Excellent courses for both beginners and experienced stewardess. I recommend a class in Barcelona where you can learn a lot of useful and new information and also ask all the questions to which you will definitely be answered! In theory, you will receive a lot of information that you can study for some time and save for work! I recommend these courses to everyone - who wants to be confident in the service and in their work on board yacht and grow up!

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5 star rating

This was an excellent online course!

Antonia Barada

An excellent course in which I learned a lot, very practical and simple. Thank you Barcelona Academy

An excellent course in which I learned a lot, very practical and simple. Thank you Barcelona Academy

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5 star rating

Good and informative course!

Bride Persson

This was a very good and easy to follow course :) Perfect for those wanting to get an overview to different kind of servings and food. Thanks for a great cou...

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This was a very good and easy to follow course :) Perfect for those wanting to get an overview to different kind of servings and food. Thanks for a great course! I learned a lot! :)

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5 star rating

Guest Advanced Food & Beverage Service

Gabriela Gomes

I really like the course, it is an important step to improve myself and to able to develop my career onboard.

I really like the course, it is an important step to improve myself and to able to develop my career onboard.

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5 star rating

Silver Service Course, all modules

Maja Tolić

I am greatfull on your online course, very happy to find you , its seems very interesting course, for me necessary for going forward in yacht industry.

I am greatfull on your online course, very happy to find you , its seems very interesting course, for me necessary for going forward in yacht industry.

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5 star rating

Silver Service

Gordana Radic

Loved the course ! Very much enjoyed it! Very professional and actually learn stuff.

Loved the course ! Very much enjoyed it! Very professional and actually learn stuff.

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5 star rating

Advanced Silver Service

Ivan Aenski

Very good course with a lot of details

Very good course with a lot of details

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5 star rating

Very educational

Martin Segura

Is very complete and easy to learn , with basic things.

Is very complete and easy to learn , with basic things.

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5 star rating

Advanced Silver Service Course

Magdalena Janin Smoczynska

interesting and rich course

interesting and rich course

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5 star rating

Top

Anna Lisovskaya

Very knowledgeble, lots of amazing information!

Very knowledgeble, lots of amazing information!

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Book now!

Elevate your expertise with our Silver Service Skills course, designed for seasoned professionals eager to perfect the art of luxury yacht service. Experience a premier educational journey that hones your skills in providing exceptional, high-end service.

ZOOM SESSIONS

MONLTHY ZOOM SESSIONS

Our blended training combines both online and live interactive sessions to enhance your learning experience: 1. Remote Live Zoom Sessions: 2. Assignments and Modules 3. Self-Paced Learning
By combining live interaction and self-paced learning, this blended traininG ensures that you not only understand the theoretical aspects but also gain practical experience through real-time collaboration and assignments. 

On our online platform, which is available 24/7, you'll have access to modules, videos, quizzes, and other resources to support your learning.